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Mental health for seafarers.

Synergy’s i-STEER core values are not simply words, notions and ideals – they are our helm and guiding compass for all that we do, and that includes seeking to ensure that every employee lives and works happily and contentedly.

Thus our core values are at the heart of a range of well-being initiatives, especially for our seafarers, who often face demanding conditions and are regularly long and far from home. To help all our employees we introduced iCall in 2018, a free service offering immediate mental well-being assistance to everyone in the maritime industry. We are now taking this initiative a step further, and in partnership with Manah Wellness we are proud to relaunch WeTeam 2.0, an updated, comprehensive and caring helpline service, again wholly free of charge.

WeTeam 2.0 is dedicated to the mental health of Synergy employees and their loved ones. It is available 24/7, any day, and whether you are at sea or ashore. We believe in supporting our team members, and also those who are there for them, in every way.

Every day and round the clock, the upgraded WeTeam 2.0 provides:

  • compassionate and absolutely confidential support for seafarers and onshore teams and their loved ones;
  • multiple modes of communication – Synergy employees can reach out for support by calls, emails, and WhatsApp;
  • a single contact number for calls within India, international calls and WhatsApp support;
  • a specialised team of psychologists who can give immediate support, in Indian and many other languages;
  • a range of well-being-enhancing tools and resources to boost quality of work-life;
  • an interactive portal for receiving feedback to continuously improve the service and track and respond to any evolving needs;
  • free counselling support for all employees and their loved ones.

There is also training for employees to become Well-being Champions, and so promote good emotional health on their vessels and in other workspaces;

WeTeam has already positively impacted over 1,000 lives, and (if only, sometimes, simply because it exists) it wants to support the well-being of the entire Synergy community.

By reaching out to WeTeam you will gain access to valuable information to enhance your overall emotional health, and receive immediate support from our team of professionals, all highly qualified in counselling or clinical psychology and with several years of experience in counselling diverse individuals and also groups. They are there to lend an empathetic ear, offer compassion and provide safe space for you to express yourself. Whether you have an urgent matter that needs attention, ongoing emotional support needs or simply want to talk and be heard, WeTeam is your confidante and is here to help you.

WeTeam will certainly support you in a crisis, but it wants to help at the very outset of any difficulties. There is no stage, or measure, that must be reached before contacting WeTeam, and please never hesitate to do so.

Reach out to WeTeam for confidential support, anytime: Call or WhatsApp: +918445454844
Email: weteam@manahwellness.com

For any queries related to WeTeam please reach out to weteam@synergygroup.sg

Prioritise your emotional well-being. Contact the WeTeam Helpline whenever you need to.

Coping Strategies


Swipe Cards

Reload Cards

Consult a therapist

Seeking therapy regularly for emotional distress is likely to help in managing overwhelming emotions. It can also be a space where you gain skills to cope with challenges in your day-to-day life which trigger thoughts of suicide. Therapy can be sought both face- to- face or online.

Be kind to yourself

Suicidal thoughts are likely to be accompanied by a lot of guilt and self- blame. Being compassionate towards yourself in such times is likely to lessen the risk of suicide. Make attempts to reframe your inner critical voice. You may say, “I understand you are feeling distressed, I want you to feel better. Can you lie down and try to relax for a while?’. If it is difficult to talk to yourself, engage in physical gestures of warmth like stroking your arm, hugging a pillow.

Make a coping card

A coping card might help direct your actions when you struggle with feelings of hopelessness. It can contain any activity that brings you peace of mind. It can have grounding techniques such as taking deep breaths, meditating, listening to soothing music or any activity that you enjoy. It might also contain suggestions or directions that if followed can help in calming you such as taking a walk, a shower etc.

Emotional regulation

While going through suicidal thoughts, you are likely to feel immensely overwhelmed or numb. These self- help strategies are likely to bring your emotions to an optimum level:
– Hold an ice cube in your hand and notice how cold it feels till it melts completely
– Ground your senses to the present. Notice what objects you can see, sounds you can hear, sensations you can feel.
– Take long deep breaths.

Take a step towards ensuring your safety

Discard or keep away objects like sharp knives, blades, medication, rope, or poison for your safety. Be around people who are likely to support you in times of distress.

Talk to someone

Call a friend, family member, colleague, or any one you trust. If you can’t think of someone, call a suicide prevention helpline. You don’t need to tell them the entire situation if you are uncomfortable. You may just speak about anything that makes you feel comfortable.