Last updated on 14th June 2022.
Synergy Group (Hereinafter referred to as “we”, “us”, “our”, “Synergy”) provides end-to-end maritime solutions with precisely and expertly tailored services, where great technical expertise and a diverse product portfolio create optimal efficiency, productivity, and customer experience. This Privacy Notice applies to our Group companies in the UK, EU, and internationally.
What Is the Purpose of this Privacy Notice?
This Privacy Notice describes how Synergy collects, uses, and discloses information, and what choices you have with respect to the information. It applies to all our customers, candidates, seafarers, contractors, as well as visitors.
We at Synergy are committed to your privacy regarding any information that we collect while you use our website, product, platform, and services - collectively called as Products and Services. This Privacy Notice applies when you use our Products and Services.
Information We Collect
The types of personal information we might ask for depending upon the purpose we have identified to process your data. We may process the following types of personal information.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information about your actions to the owners of the website.
Most web browsers allow you some control of cookies through browser settings.
Outlined below are the categories of cookies along with a description of what they are used for.
Lawful Bases for Processing
We process your personal information only when we have a lawful basis. Presently, we use the Performance of Contract (i.e., to deliver the services to our customers) and consent as the lawful basis for processing. For certain processing, we may also use legitimate interests as provided under the Data Protection Regulations.
In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
Where you have consented to a particular processing, you have a right to withdraw the consent at any time. You may withdraw consent by contacting us with a request using the details set out in the "Contact Information" section below.
How We Use Your Data
We use the data that we have about you to provide our products and services and provide support to you. In each case, Synergy collects such information only in so far as is necessary or appropriate to fulfil the purpose of the interaction with our products and services.
We use your Personal Data for the following purposes:
Where Do We Obtain Your Personal Data From?
Most of the Personal Data we process is provided by you directly to us when you use our products and/or services. This also includes the Personal Data collected automatically and in the background by us when you use our website and application(s).
We may also receive Personal Data about you from third parties and publicly available sources of information.
Your Information Shared with Others
While we aim to limit the sharing of your data, at times, it is necessary to share your data with certain third parties.
We may share Personal information if sharing of such information is necessary:
Recipients of Your Data
We may share your information with the following categories of third parties:
We do not collect personal information from children. If we learn we have collected or received Personal Information from a child, we will delete that information. If you are a parent or guardian and are aware that your child has provided us with their Personal Information, please contact us using the details in the ‘Contact us’ section of this notice.
Data Retention Policy
We will retain your personal information for as long as is needed to fulfil the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law. We take reasonable steps to delete or permanently de-identify your Personal Data that is no longer needed.
International Data Transfers
Personal information we hold about you may be transferred to other countries outside your residential country for any of the purposes described in this Privacy Notice.
These countries may not have the same standard of data protection laws as your own country. These international transfers of your personal information are made pursuant to the appropriate safeguards (such as the standard data protection clauses adopted by the European Commission). If you wish to enquire further about these safeguards, please contact us using the details set out in the "Contact Information" section below.
You can request to access, update or correct your personal information. You also have the right to object to direct marketing.
You may have additional rights pursuant to your local law applicable to the processing. For example, if the processing of your personal information is subject to the EU General Data Protection Regulation (“GDPR”), and your personal information is processed based on legitimate interests, you have the right to object to the processing on grounds relating to your specific situation. Under GDPR you also have the right to request for deletion or restriction of your personal information and ask for portability of your personal information.
Your Rights to Control Data
Whenever you use our services, we aim to provide you with easy means to access, modify, delete, object to or restrict the use of your personal information
We strive to give you ways to access, update/modify your data quickly, or delete it unless we have to keep that information for legal purposes. These rights can be exercised by contacting us using the details set out in the "Contact Information" section below.
Security Measures to Protect Your Data
We implement security controls to prevent breaches and unauthorized access to your data.
We maintain reasonable and appropriate security measures to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
Examples of security measures include physical access controls, HTTPS, restricted access to data, monitoring for threats and vulnerabilities, etc.
Synergy restricts access to the personal information it collects to those who have a valid business need to know that information. We endeavour to use reasonable security safeguards, practices, and procedures, and we commit to the highest level of care to protect the privacy and integrity of personal information, throughout its useful life-cycle, from collection until destruction.
Links to Other Websites
Our website may contain links to websites of other organizations. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. This Privacy Notice does not cover how those organizations process your personal information. We encourage you to read the Privacy Policies on the other websites you visit.
If you have questions or complaints regarding this Notice or you have a request based on the above rights, you may contact our Data Protection Official through sending an email at email@example.com or filling the Contact Us form.
Or reach out to us at:
Synergy Maritime Pvt. Ltd
4th Floor, AKDR Tower,
3/381, Rajiv Gandhi Salai (OMR),
Mettukuppam, Chennai – 600097,
Privacy Notice change
We reserve the right to modify or amend this Privacy Notice at any time. When we do, we will note the date of the version on the Privacy Notice and post it on this website. You can tell when we last updated this Privacy Notice by checking the “Last Updated” date at the top of this Privacy Notice. We encourage visitors and Customers to frequently check this page for any changes to our Privacy Notice.