While improving seafarers’ work-life balance, could the increased use of technology adversely affect their mental well-being?
In my opinion, and with three decades of experience on board ships, in today’s interconnected world technology plays an increasingly crucial and important role in shaping various aspects of our lives. From communication to transportation, advancements in technology have revolutionised industries and professions across the globe.
One sector that has witnessed significant technological enhancement is the shipping industry, where innovations have transformed operations at sea. Take for example in our company, which is part of the Synergy Marine Group, the ships are so technologically advanced that it makes everyone’s job easier. However, amid all of what is called progress, it’s crucial to consider, in balance, the potential impact of these advancements on the mental well-being of seafarers.
Crew often endure harsh conditions and extended periods far away from home. They face challenges such as isolation, unpredictable weather and demanding work schedules, all of which can contribute to stress, anxiety and depression. However, as technology continues to evolve, there is a growing recognition of its potential to address some of the mental health challenges faced by mariners.
The technological advancements in the navigation and direction department have really changed things, for example in helping the deck officers in their mapping and coordinates, and in routeing the vessel with the help of GPS.
Another positive aspect of technology that has made all our lives on board easier, and our mental health better, is improved communication tools.
In the past, communication with loved ones back home was limited to sporadic letters, brief radio calls or satellite phones, which of course were very expensive. However, advancements in satellite and internet connectivity have facilitated real-time linkage via email, video calls and social media platforms. These tools enable seafarers to stay connected with their families and friends, providing a vital source of emotional support and reducing feelings of isolation during their time at sea. Also, for downtime, entertainment channels and downloaded contents like movies and web shows on hard drives and pen drives help to relieve seafarer stress.
Further, if someone needs it they can have online counselling. Though, still in many places, social stigma and barriers prevent people at sea (and elsewhere, too) from talking in any depth about mental health and depression, technological advancement means that valuable consultation can be had in complete privacy, though I am sure that for some it will be better to talk to colleagues, hence in part the well-being champions that the Group is training and deploying.
I also have first hand experience of how technological innovation has improved safety practices and emergency preparedness for officers and crew. During my stint in the Indian Navy, where I served the nation as a frontline sailor – in effect a combat soldier on ships – I saw a major change in training methods with Virtual Reality (VR) simulations allowing people to experience realistic training scenarios in a controlled environment, thus preparing them for various emergencies at sea. There is no other way to get that, as pure training, and by enhancing skills and confidence this can alleviate the stress and anxiety associated with potentially hazardous situations, contributing to better mental well-being.
Despite the real and also potential benefits, however, it’s essential to acknowledge the challenges and risks associated with technology’s impact on seafarers’ mental health.
One concern is that constant connectivity and information overload can lead to feelings of being overwhelmed, and burnout. Mariners may feel pressured to remain constantly accessible due to the availability of the greatly improved communication tools, blurring the boundaries between work and personal life and exacerbating stress levels.
In our industry, unlike in some other professions, the introduction of automation and robotics in maritime operations may pose a threat to job security and also job satisfaction. As tasks become increasingly automated, there is a risk of displacement and a loss of traditional seafaring skills, leading to feelings of alienation and maybe an increasing sense of purposelessness. Addressing these concerns requires a thoughtful approach that reassures people, and prioritises the well-being and resilience of seafarers in the face of technological advancement.
According to my own experience and also expertise as an ETO on board many ships, to avoid the negative impact of technology on mental health, it’s essential to adopt a holistic approach that incorporates both technological solutions and supportive organisational practices. This includes promoting a healthy work-life balance, fostering a culture of open communication and peer support, and providing in addition comprehensive mental health resources and training programs – though of course this should be accessed out of work hours and during leisure time, so that the routines and professionalism on board are not compromised.
In conclusion, technology enhancements have the potential to significantly impact seafarers in a positive way, offering opportunities for improved communication, safety, entertainment, ease of navigation and access to mental health support. However, it’s crucial to amalgamate these advancements thoughtfully, addressing potential challenges such as stress due to technology and job insecurity.
By prioritising the well-being of seafarers and implementing supportive measures, we can harness the power of technology to promote positive outcomes and ensure a safer and more sustainable maritime industry for all.
Jai Bhagwan, Electro Technical Officer, MT BASSETT
