社会心理咨询专线- iCALL

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Synergy Marine Group联手塔塔社会科学院于2012年9月推出了iCALL,用于保障所有海事人员的心理健康和幸福。

iCALL适合所有年龄段的所有海员,即无论是否为Synergy的员工,这都是一项免费且完全保密、能够敏感地解决受助人心理需求的咨询服务。

iCALL支持七种语言和多种形式(如电话、电子邮件、以聊天为基础的nULTA App等),服务时段为周一至周六的早8:00至晚8:00(IST:印度标准时间)。

iCALL可以提供信息、情感支持和转诊联系,由经过训练、并且至少具有咨询或临床心理学硕士学位的专业咨询师提供咨询服务。咨询师可以立即倾听与之联系的人员,并第一时间营造一种同情而信任的环境,然后迅速解决紧急问题或不断发展的问题、以及长期的情感需求。

应对策略

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Consult a therapist

Seeking therapy regularly for emotional distress is likely to help in managing overwhelming emotions. It can also be a space where you gain skills to cope with challenges in your day-to-day life which trigger thoughts of suicide. Therapy can be sought both face- to- face or online.

Be kind to yourself

Suicidal thoughts are likely to be accompanied by a lot of guilt and self- blame. Being compassionate towards yourself in such times is likely to lessen the risk of suicide. Make attempts to reframe your inner critical voice. You may say, “I understand you are feeling distressed, I want you to feel better. Can you lie down and try to relax for a while?’. If it is difficult to talk to yourself, engage in physical gestures of warmth like stroking your arm, hugging a pillow.

Make a coping card

A coping card might help direct your actions when you struggle with feelings of hopelessness. It can contain any activity that brings you peace of mind. It can have grounding techniques such as taking deep breaths, meditating, listening to soothing music or any activity that you enjoy. It might also contain suggestions or directions that if followed can help in calming you such as taking a walk, a shower etc.

Emotional regulation

While going through suicidal thoughts, you are likely to feel immensely overwhelmed or numb. These self- help strategies are likely to bring your emotions to an optimum level:
– Hold an ice cube in your hand and notice how cold it feels till it melts completely
– Ground your senses to the present. Notice what objects you can see, sounds you can hear, sensations you can feel.
– Take long deep breaths.

Take a step towards ensuring your safety

Discard or keep away objects like sharp knives, blades, medication, rope, or poison for your safety. Be around people who are likely to support you in times of distress.

找个人天

打电话给朋友,家人,同事或任何你信任的 人 。如果你想不起谁,就拨打防自杀热线。如果 你觉得不舒服,你就不需要 告诉他们详细情况 你可以随便聊聊任何能使你感到舒服的事情

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ICALL 全世 名和保密 的心理咨询服务,可以通过 电话和电子邮無過提供

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