iCALL서비스는 Tata 사회과학 연구소와 협업하여 모든 해양 인력의 정신건강과 복리를 위해 2012년 9월 Synergy Marine Group에 의하여 출시되었습니다.
iCALL은 모든 연령대 그리고 Synergy 의 일원 여부와 관계없이 모든 선원들에게 제공되며, 고통에 처한 사람들의 심리적 요구를 민감하게 절대 비밀이 보장되는 무료 서비스 입니다. 7개국가 언어로, 월요일부터 토요일 매일 오전 8시부터 오후 8시 까지 전화, 이메일 및 채팅기반의 nULYA 앱으로 운용 하고 있습니다
또한 정보제공, 정신적인 지지 그리고 전문가와의 연결을 제공하는 iCALL서비스는 상담 또는 임상 심리학 석사 이상의 자격을 가진 숙련된 전문 상담사에 의해 운영됩니다. 연결되는 즉시 상담이 진행되며 상담자들은 먼저 공감과 신뢰의 환경을 조성한 다음 긴급한 문제에 대해서는 신속하게 대처하고 해결합니다.
Consult a therapist
Seeking therapy regularly for emotional distress is likely to help in managing overwhelming emotions. It can also be a space where you gain skills to cope with challenges in your day-to-day life which trigger thoughts of suicide. Therapy can be sought both face- to- face or online.
Be kind to yourself
Suicidal thoughts are likely to be accompanied by a lot of guilt and self- blame. Being compassionate towards yourself in such times is likely to lessen the risk of suicide. Make attempts to reframe your inner critical voice. You may say, “I understand you are feeling distressed, I want you to feel better. Can you lie down and try to relax for a while?’. If it is difficult to talk to yourself, engage in physical gestures of warmth like stroking your arm, hugging a pillow.
Make a coping card
A coping card might help direct your actions when you struggle with feelings of hopelessness. It can contain any activity that brings you peace of mind. It can have grounding techniques such as taking deep breaths, meditating, listening to soothing music or any activity that you enjoy. It might also contain suggestions or directions that if followed can help in calming you such as taking a walk, a shower etc.
While going through suicidal thoughts, you are likely to feel immensely overwhelmed or numb. These self- help strategies are likely to bring your emotions to an optimum level:
– Hold an ice cube in your hand and notice how cold it feels till it melts completely
– Ground your senses to the present. Notice what objects you can see, sounds you can hear, sensations you can feel.
– Take long deep breaths.
Take a step towards ensuring your safety
Discard or keep away objects like sharp knives, blades, medication, rope, or poison for your safety. Be around people who are likely to support you in times of distress.
Talk to someone
Call a friend, family member, colleague, or any one you trust. If you can’t think of someone, call a suicide prevention helpline. You don’t need to tell them the entire situation if you are uncomfortable. You may just speak about anything that makes you feel comfortable.