心理社会的ヘルプライン – iCALL

icall

iCALLは、シナジー・グループが、タタ社会科学研究所と共同で2012年9月に開始した、海運に携わるすべて人の精神的健康と福祉を支援するサービスです。

シナジー・グループに所属しているかどうかに関わらず、すべての船員が利用できる無料の完全機密保持型カウンセリングサービスで、悩みを抱えている人の心理社会的ニーズに敏感に対応します。月曜から土曜の午前8時から午後8時まで、電話、Eメール、チャットベースのnULTAアプリで、7カ国語でサービスを提供しています。  情報、感情的なサポート、紹介リンクを提供するiCALLは、カウンセリングまたは臨床心理学の修士号以上を持つ訓練を受けたプロのカウンセラーによって運営されています。カウンセラーは、相談者の話にすぐに耳を傾け、共感と信頼の環境を作り、緊急性のある問題や発展途上の問題、長期的な感情のニーズに迅速に対応しています。

Coping Strategies

swipe

Swipe Cards

Reload Cards

Consult a therapist

Seeking therapy regularly for emotional distress is likely to help in managing overwhelming emotions. It can also be a space where you gain skills to cope with challenges in your day-to-day life which trigger thoughts of suicide. Therapy can be sought both face- to- face or online.

Be kind to yourself

Suicidal thoughts are likely to be accompanied by a lot of guilt and self- blame. Being compassionate towards yourself in such times is likely to lessen the risk of suicide. Make attempts to reframe your inner critical voice. You may say, “I understand you are feeling distressed, I want you to feel better. Can you lie down and try to relax for a while?’. If it is difficult to talk to yourself, engage in physical gestures of warmth like stroking your arm, hugging a pillow.

Make a coping card

A coping card might help direct your actions when you struggle with feelings of hopelessness. It can contain any activity that brings you peace of mind. It can have grounding techniques such as taking deep breaths, meditating, listening to soothing music or any activity that you enjoy. It might also contain suggestions or directions that if followed can help in calming you such as taking a walk, a shower etc.

Emotional regulation

While going through suicidal thoughts, you are likely to feel immensely overwhelmed or numb. These self- help strategies are likely to bring your emotions to an optimum level:
– Hold an ice cube in your hand and notice how cold it feels till it melts completely
– Ground your senses to the present. Notice what objects you can see, sounds you can hear, sensations you can feel.
– Take long deep breaths.

Take a step towards ensuring your safety

Discard or keep away objects like sharp knives, blades, medication, rope, or poison for your safety. Be around people who are likely to support you in times of distress.

Talk to someone

Call a friend, family member, colleague, or any one you trust. If you can’t think of someone, call a suicide prevention helpline. You don’t need to tell them the entire situation if you are uncomfortable. You may just speak about anything that makes you feel comfortable.

iCALL Helpline

iCALL is a completely anonymous and confidential psychological counselling service that can be availed free of cost over telephone and email.

Chat based counselling through nULTA App

Download App
icall